Privacy Policy

Sobroots ("Carry Your Roots") ("Company", "We", "Us") values the privacy of all our users ("User", "You") who visit our website or make purchases, and places great importance on the protection of personal data.

As a brand with no physical store, offering handmade leather bags entirely through online channels to the whole world—primarily to Turkey, Europe, and the Far East—we aim to keep your security in the digital world at the highest level.

1. Information Collected

During your use of our website, we collect your basic personal information such as your name, email address, delivery and billing address, and phone number in order to provide you with better service. Your credit card and payment details are processed and encrypted directly by our payment gateway provider and are never stored on our servers.

2. Cookies

We use cookies to make our website user-friendly, remember your preferences, and analyze the performance of our site. You can change your cookie preferences at any time through your browser settings.

3. Use of Information

The information we collect is used to process your orders seamlessly, dispatch shipments globally, provide customer service support, and fulfill legal obligations. If you subscribe to our newsletter, we may send you updates about Sobroots collections and promotional campaigns.

4. Information Sharing and Security

Your personal information is not sold or rented to third parties, except as required by legal obligations. Only the essential information necessary to deliver your orders (name, phone, address) is shared with our international and local logistics/courier partners. Your data is protected against unauthorized access through standard security measures and SSL encryption.

5. Third-Party Links

Our website may occasionally contain links to other websites. Sobroots cannot be held responsible for the privacy practices of those sites.

This Privacy Policy may be updated from time to time. Changes will take effect immediately upon being posted on this page.

Sobroots - Carry Your Roots